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You can find it here: It should be version 1540.3. If none of the suggestions are working be. Reboot your samsung smart tv (all samsung models) restarting your tv after you have connected the relevant hardware can fix the samsung tv broadcasting greyed out issue. Web samsung tv internet browsers can stop working if the web browser app data is corrupted or if your tv does not have enough ram. Thank you for reaching out! My tv software and app are up to date. Anyone experiencing the same issue? Simply restart your samsung tv, clear your browsing data, and check. Web your current software version is not the latest.